---
title: Sell or buy a Komp second hand
description: If you purchased your Komp and no longer need it, you can give or sell it to someone else who might benefit from it.
---

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1. [Help Centre](https://help.komp.family/?hsLang=en)
2. [Common questions](https://help.komp.family/common-questions?hsLang=en)

# Sell or buy a Komp second hand

## If you purchased your Komp and no longer need it, you can give or sell it to someone else who might benefit from it.

Before you sell a Komp second hand

- End your [subscription](https://help.komp.family/cancel-subscription?hsLang=en)
- [Reset Komp](https://help.komp.family/knowledge/how-can-i-reset-komp?hsLang=en) and make sure the new keyword shows on the Komp screen.
- Make sure that you sell Komp with the original power cable.
- Send the receipt to new owner.

### Before you buy a Komp second hand

- There are different Komp models, so [check which model you are buying](https://help.komp.family/knowledge/technical-specifications?hsLang=en).
- Make sure the Komp is reset to factory settings, then you can view the keyword on the screen.
- Switch Komp on to check the sound and screen.
- Model EV2b: Check that the SIM-card is inserted on the back of the Komp, just below the USB-ports. Sometimes the SIM-card is taken out by previous customers, which makes it unable to start a 4G subscription.
- Ask to have a copy of the receipt from the seller.

### I have bought a Komp second hand, and it's not reset. What should I do?

You need to contact the previous owner and ask them to [invite you](https://help.komp.family/knowledge/inviting-new-users-to-komp?hsLang=en) to Komp and [make your profile an administrator](https://help.komp.family/knowledge/administrators-and-user-roles?hsLang=en). You need to [add WiFi](https://help.komp.family/add-a-wi-fi-network-to-komp?hsLang=en)and then you can [reset your Komp](https://help.komp.family/knowledge/how-can-i-reset-komp?hsLang=en). 

- [Komp Pro](https://help.komp.family/komp-pro?hsLang=en#main-content)

    - [Komp Pro | Get started](https://help.komp.family/komp-pro?hsLang=en#komp-pro-get-started)
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    - [Komp Pro | Settings and Data](https://help.komp.family/komp-pro?hsLang=en#komp-pro-settings-and-data)
    - [Komp Pro | Troubleshooting](https://help.komp.family/komp-pro?hsLang=en#komp-pro-troubleshooting)
    - [Komp Pro | ExorLive](https://help.komp.family/komp-pro?hsLang=en#komp-pro-exorlive)
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- [About Komp](https://help.komp.family/about-komp?hsLang=en)
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- [Subscriptions and returns](https://help.komp.family/subscriptions-and-returns?hsLang=en)
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- [Troubleshooting](https://help.komp.family/troubleshooting?hsLang=en)
- [Common questions](https://help.komp.family/common-questions?hsLang=en)
- [Contact us!](https://help.komp.family/contact-us?hsLang=en)

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