Troubleshooting

Information about common issues and troubleshooting.

• Login Issues with the Komp App
• The countdown does not start
• Error message: “Komp is not available”
• Error message: "Komp hung up"
• The conversation does not start after the countdown
• Error message: Could not connect with Bluetooth
• The Komp keyword is shown as "unknown"
• Where do I find the Komp keyword?
• How to restart an app on your device
• Restarting Komp
• Where can I find Komp's serial number?
• Error message: "Missing access to nearby devices"
• Error message: "Unauthenticated"
• The Komp keyword does not work
• 28/9 - Issue with Logging into the Komp App
• Resolved: Image Display Issues in Komp App 3/10