If you have bought Komp after 28th of November 2022, the 4G subscription is automatically included. Add WiFi if the mobile network is not sufficient in your area.
When you're onboarding your new Komp for the first time, you might see that Komp already is online. This is because of the inbuilt 4G SIM card which is active on initial setup. If you opt-out of subscribing to our 4G subscription, the SIM will be deactivated after the onboarding process and you will need to add your own WiFi to the Komp.
If your Komp is already online
- Open the app
- Press Settings > Komp Settings > WiFi
- Choose the network from the list. If the network is not in the list, it's possible to add the network manually. Scroll down and tap Manual... You need to know the name of the network (SSID).
- Fill in the password, and if required, the username
- Click SAVE
If your Komp is offline
If your Komp is offline you will need to add the WiFi network via Bluetooth. To do this, you will have to be in the same room as Komp. Make sure you've given the Komp app permission to use Bluetooth.
- Open the app
- Press Settings > Komp Settings > WiFi > Configure using Bluetooth...
- Make sure your device’s Bluetooth is on
- Choose the network from the list
- Fill in the password, and if required, the username
- Click on CONNECT
Add a WiFi network remotely on Komp
You can add a WiFi network that is not within immediate reach, as long as Komp is already online, for example on another network or on the 4G from the built-in SIM card.
If Komp is "unavailable" in the app, you must be in the same room as Komp in order to add the network via Bluetooth.
To add a WiFi network remotely, follow these steps
- Open the app
- Press Settings > Komp Settings > WiFi
- Select the network from the list. If the network is not in the list, you can add it manually. Scroll down and press manually... You need to know the name of the network (SSID)
- Enter password, and if necessary, username
- Press Save