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Login Issues with the Komp App

Are you experiencing difficulties logging into the Komp app? Don't worry; you're not alone. This article will guide you through the process of resolving login problems on the Komp app.

September 29: Problem is now solved, and the Komp app can be used again :)

September 28: We are currently experiencing an issue with logging into the Komp app on some Android phones. We apologize for the inconvenience this causes and are working as quickly as possible to resolve the problem. Read more here.

Reinstall the Komp App

If you're facing login issues with the Komp app, one effective solution is to delete the app and reinstall it. This action can often resolve login-related problems, especially after security updates or other changes on your device.

Steps to Resolve Login Issues:

  1. Delete the Komp App:

    • On your device, locate the Komp app.
    • Press and hold the app icon until a menu appears.
    • Select the option to delete or uninstall the app.
  2. Reinstall the Komp App:

    • Visit your device's app store (Google Play Store for Android, App Store for iOS).
    • Search for "Komp" in the search bar.
    • Find the Komp app in the search results and click "Install" or "Get" to download it again.
  3. Log In:

    • After reinstalling the app, open it.
    • You'll be prompted to log in. Enter your credentials.
    • If you don't remember your password, use the "Forgot Password" option to reset it.

Your content will stay on your Komp even if you remove the app from your mobile device. 

Login problems can be frustrating, but the solution is often as simple as deleting and reinstalling the Komp app. This action can help resolve issues caused by recent updates or changes on your device. If you continue to experience difficulties, don't hesitate to contact Komp support for further assistance.