1. Help Centre
  2. Common questions

I forgot my password, what should I do?

No problem, follow these steps. 

1. Press "Forgot password?"

2. Type in your email address, press "Submit" 

3. Email sent. We've sent a email containing a link that will allow you to reset your password. 

4. Please open your email. If you are unable to locate the Password Reset email, kindly check your junk folder. If you don't receive an email, it is possible that you are utilizing an alternate login method or using a different email address.

5. Click on the green button "Change password". 

6. Update your password. Write your new password and confirm the password again. 

7. Password updated. Your password has been successfully updated, and you will now be able to use your new password for logging in.

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